We would like to personally welcome you to Auth Fuels. As you may know by now, Suburban is no longer delivering heating oil in this area. They have arranged for us to take over deliveries and service for their oil customers. We could not be more pleased to welcome you to our family. Your comfort is a responsibility we take very seriously.
Auth Fuels has been a local fixture for over 80 years. We’ve worked hard to build a company that provides exceptional customer service and value. We have caring, dedicated employees who are true professionals, trained and licensed to do the job right.
We have all of your records from your time with Suburban. If you currently have a service plan, we are honoring it. If you are on automatic delivery, you can expect our truck to show up at your home to fill you up.
In fact, you can expect very little to change, except for a few things we think you’ll like. For example, our oil price has usually been 10 cents per gallon less than what Suburban charged on any given day.
Our company is family owned and operated, and we hope you’ll appreciate the difference that makes. We know that you will be the final judge of that difference. We just ask for the opportunity to prove ourselves to you.
We’ve put together the accompanying sheet to answer some of the most common questions. But if there’s anything you are wondering about, please call us to find out more. And if you want to speak to me directly, just ask. Or you can email me at firstname.lastname@example.org. Thank you and we look forward to getting to know
Ed and Joan Taft